TEBZAR PRIVACY POLICY
Compliant with the Protection of Personal Information Act (POPIA) & relevant South African law
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data when you interact with TebZAR online or offline.
1. Information We Collect
We may collect the following personal information when you use our website, purchase from us, or contact us:
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Name and surname
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Contact details (email address, phone number)
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Delivery address
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Billing details
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Payment information (processed securely via third-party providers)
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Any information you provide when communicating with us (e.g., customer support)
2. How We Collect Information
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Directly from you when you purchase a product, sign up for a newsletter, or contact us.
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Automatically through cookies and analytics tools when you visit our website.
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From authorised third-party service providers assisting us with payment processing, deliveries, or marketing.
3. Why We Collect and Use Your Information
We collect personal information for purposes such as:
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Processing and delivering your orders
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Communicating with you about orders, promotions, or updates
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Improving our products, services, and website experience
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Complying with legal and regulatory requirements
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Preventing fraud and ensuring secure transactions
4. Sharing Your Information
We will not sell or rent your personal information.
We may share your data with trusted service providers who assist us in:
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Processing payments
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Delivering orders
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Email and SMS communications
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Website hosting and analytics
These service providers are bound by confidentiality and data protection agreements.
5. Your Rights Under POPIA
You have the right to:
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Request access to the personal information we hold about you
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Request correction or deletion of your information
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Withdraw consent for direct marketing at any time
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Lodge a complaint with the Information Regulator of South Africa
6. Cookies and Tracking
We use cookies to:
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Enhance your browsing experience
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Analyse website performance and usage
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Remember your preferences
You may disable cookies in your browser settings, but this may affect website functionality.
7. Data Security
We use reasonable technical and organisational measures to safeguard your personal information from unauthorised access, loss, or misuse.
8. Data Retention
We will keep your personal information only for as long as necessary to:
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Fulfil the purposes outlined in this policy
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Comply with legal obligations
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Resolve disputes and enforce agreements
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: witty@tebzar.co.za